What is a PBX Phone System?

A PBX (Private Branch Exchange) is a private telephone system used within a company. The users of a PBX can communicate internally (extension dialing) and externally (10 digit dialing outside the company), using different modes of transport, like Voice over IP, T1 PRI or POTS (Plain Old Telephone Service) phone lines. In a PBX, the amount of phone lines is usually less than the amount of phones since not everyone is on a call simultaneously, and the extension to extension calls are free and do not require outside phone lines on the PSTN (Public Switched Telephone Network).. Additionally, a PBX provides features like voicemail, transfer, conference, call recording, and agent groups Traditional PBXs would have their own proprietary phones, so changing systems would also mean changing phones, making it prohibitively expensive to switch. Customers also could be bound to the same vendor because the phones are only usable with systems that they offer. Technology has changed all that now that it is an IP PBX. IP means that the phone calls are delivered using Internet Protocol, so proprietary phones that could lock you in are no longer the norm. Customers can choose from a plethora of SIP IP phones out there on the market, even using multiple brands on the same system. PBX phone systems are available as hosted or virtual solutions and as CPE (Customer Premise Equipment) solutions that run on a standard server.

PBX Phone System

When you sign up with Vodia, we will send you an email with a confirmation link that will activate your account. After activation, you can add more information like your phone number or preferred language.Once your account is active you will receive a free unlimited extension license.

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