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Cell Phone Support

Every extension can be associated with one or more cell phones. Cell phones that use a data connection are treated like regular third-party SIP extensions.

  • Cell phone twinning. Calls made to the extension are forked to the cell phone after a programmed period. The user can pick up the call on the SIP device or on the cell phone.
  • Programmable time schedule. Cell phone twinning can be programmed to include regular calls, hunt group calls, or ACD calls. The user-defined time schedule increases overall user acceptance of this feature by avoiding late night calls.
  • Click to dial. Cell phones can be called back from the web interface using the .click to dial. feature. This makes it possible to avoid outbound calls from the cell phone when the cell phone has a data connection available.
  • Extended menu options. To avoid call pickup by the cell phone mailbox, the user can press 1 to take the call on the cell phone and be provided with additional menu options, such as sending the call to another destination and parking the call. Parked calls can be manipulated through DTMF tones, making it possible to transfer calls, bridge calls, and put callers into a conference from the cell phone.
  • Callback list (ideal for hands-free mode). Extensions can use the callback list to automatically return calls without re-dialing.
  • Cell phone caller-ID protection. The direct inbound access feature of the PBX allows users to dial outside the PBX and keep the extension's caller-ID concealed. This feature is useful for users who need to make international calls from their cell phone.
  • Callback. The PBX calls the cell phone back when an internal extension becomes available.
  • Voicemail notification. The user can receive calls from the PBX on their cell phone when a new voicemail arrives.

All those features are included in the standard configuration.

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